Management by Fear

—in the Summer issue of The Profitable Dentist.

Explore seven situations with me in this article about the role of courage in making management decisions in your practice. It's a short, easy read that could make an enormous difference, even in your everyday practice.

As I say in the article, “When you are in the thick of things, it’s hard to remove yourself and know if you are being objective. In general though, playing it ‘safe’ is probably more dangerous than doing what may, on the surface, look risky.”

Find the issue in at The Profitable Dentist web site: www.theprofitabledentist.com

Or read the article alone at our Advanced Practice Management site: advancedpracticemanagement.com. In the left column you'll find a number of articles I've written. Look for the last listing under The Profitable Dentist. You can download it for later perusal, too.

Lots of Minnesota dental news is in our

Bulletin for the First Quarter of 2009.

Dental Dow Jones, Is an 18% finance charge illegal?, and many other topics are covered, including my advice: Don't buy the $250 manual that is being pushed by some companies in mail solicitations.

Who, What, Why, and When? Get the answers on our web site... free, no log-in, browse when you have a spare minute. Back issues of our Bulletins are there, too.

When is a free consultation really free?

When you give me a call for a chat. We can talk for 15 to 20 minutes about what’s on your mind. Before you call, check out the testimonials on our web site from dentists who called me and are glad they did. Real dentists, real practices, real names and photographs. I'm sure you'll recognize at least a couple of fellow dentists. 952 921 3360

’til next time.

Delta Dental is in the news

It’s a topic that comes up often, doesn’t it? But in the same breath as $2.8 million lawsuit against them?

The Star Tribune reported on 4/27/09 that The Smile Center has filed a $2.8 million lawsuit against Delta.

The Smile Center (Dr. Ed Silker and company) has five locations around the state. They take on quite a bit of Medical Assistance.

Delta said it withheld money because the clinic provided significantly more services per patient than other clinics serving poor Minnesotans.

Is it possible to take Delta to court and win?

Any Doctor who was, has or will be “audited” and been asked to refund money to Delta will find the outcome of this contest interesting.

Delta comes up often in our newsletter, free for the reading, on our website.

And if you're considering a consultant, test the water with a call to me. Free, 20 minutes, no obligation. Just a chance to find out more.

If you're not quite ready even for that, keep an eye on our website. You'll find hundreds willing to vouch for our honesty and integrity. And lots of trend spotting and ready advice anyone can use... gratis.

Just in case, my number is 952 921 3360.

’til next time...

Profitable Dentist Seminar, Destin, Florida

We had a great time in Destin, Florida, 

at the Profitable Dentist Seminar.

Shelly Ryan and I presented the “What Do You Say When”

Show and everyone had a blast.

Just goes to show that learning needn't be boring. We had 

great music in a fast-paced Game Show setting that had 

everyone moving and cheering, vying for prizes which 

included cash pay-outs and... chocolate.

Shelly presented multiple-

choice questions that 

were easy but critical to 

every dental office’s 

success. She quickly 

explained why one 

response was 

better than the others, without interrupting the hectic excitement.

You gotta see the video at our website.

(Look for the “What Do You Say When” logo.)

This seminar can travel! Book us for your event.

Shelly Ryan has over 20 years of experience in dentistry as a Chairside Assistant, Financial Coordinator and Office Manager. As a consultant with Advanced Practice Management, she helps coach over 250 dental teams.